Image available on the official notice.
Passenger Cars (Mercedes-Benz S400HYBRID and Other Models) - Repair
Official notice
26 Mar 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger Cars (Mercedes-Benz S400HYBRID and Other Models) - Repair. Body (roof panel) defect. Defective component: body (roof panel). Noncompliant structure, equipment, or performance and its cause: Some roof panels bonded to the vehicle body were repaired without adequate bond strength because the work instructions for repairs during vehicle use were inappropriate. Consequently, airflow while driving or similar forces may cause progressive separation. In the worst case, the panel may detach and fly off while driving, obstructing other traffic. Published 2024-03-26.
What to do now
Recall notification number: 外-3780. Corrective measures: On all vehicles, install a new roof panel using the appropriate bonding method in accordance with the revised repair work instructions.
Units affected
198
Recall number
外-3780
Official notice
2024-03-26
The hazard
The hazard
Body (roof panel) defect. Defective component: body (roof panel). Noncompliant structure, equipment, or performance and its cause: Some roof panels bonded to the vehicle body were repaired without adequate bond strength because the work instructions for repairs during vehicle use were inappropriate. Consequently, airflow while driving or similar forces may cause progressive separation. In the worst case, the panel may detach and fly off while driving, obstructing other traffic.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Turn on automatic VIN checksAffected VINs (20)
Affected VINs (20)
The official notice holds the authoritative list of all 20 VINs.
Check my VIN automaticallyAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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