Open official notice

Passenger cars (Mercedes-Benz S400d 4MATIC, S500 4MATIC) - Repair

Official notice

27 Apr 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz S400d 4MATIC, S500 4MATIC) - Repair. Supplemental restraint system (SRS control unit) defect. ■ Defective component (part name): Supplemental restraint system (SRS control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some SRS (supplemental restraint system) control units are not securely fastened due to improper installation during manufacturing. Consequently, airbags may fail to deploy properly during a collision, such as an accident, or may deploy suddenly because driving vibrations cause incorrect acceleration readings. In the worst case, occupants may be injured. Published 2022-04-27.

What to do now

(Recall) 外-3398 ■ Corrective measures: On all vehicles, remove the nuts securing the SRS control unit, inspect the installation, and retighten to the specified torque. If the threads are damaged, replace all related parts with new ones.

Units affected

158

Recall number

外-3398

Official notice

2022-04-27

The hazard

Supplemental restraint system (SRS control unit) defect. ■ Defective component (part name): Supplemental restraint system (SRS control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some SRS (supplemental restraint system) control units are not securely fastened due to improper installation during manufacturing. Consequently, airbags may fail to deploy properly during a collision, such as an accident, or may deploy suddenly because driving vibrations cause incorrect acceleration readings. In the worst case, occupants may be injured.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3398

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Affected products

Product 1

メルセデス・ベンツ「S400d 4MATIC」「S500 4MATIC」

Units affected

158

Hazard

Supplemental restraint system (SRS control unit) defect. ■ Defective component (part name): Supplemental restraint system (SRS control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Some SRS (supplemental restraint system) control units are not securely fastened due to improper installation during manufacturing. Consequently, airbags may fail to deploy properly during a collision, such as an accident, or may deploy suddenly because driving vibrations cause incorrect acceleration readings. In the worst case, occupants may be injured.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3398

Event id

CAA-00000029225

Units affected

158

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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