Image available on the official notice.
Passenger cars (Mercedes-Benz Viano and others) - Repair
Official notice
27 Aug 2020
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz Viano and others) - Repair. Fuel system (fuel pump) defect. ■ Defective part (component name): Fuel system (fuel pump). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Improper installation of the fuel pump fitted to the fuel tank during vehicle assembly has subjected the return nozzle to tensile force in some vehicles. As a result, loads during use may cause the return nozzle to crack and fuel to leak. Published 2020-08-27.
What to do now
(Recall) 外－３０７４ ■ Remedial measures: On all vehicles, replace the fuel pump and fuel hose with new parts and install them correctly.
Recall number
外-3074
Official notice
2020-08-27
The hazard
The hazard
Fuel system (fuel pump) defect. ■ Defective part (component name): Fuel system (fuel pump). ■ Details and cause of the structure, equipment or performance considered noncompliant with standards: Improper installation of the fuel pump fitted to the fuel tank during vehicle assembly has subjected the return nozzle to tensile force in some vehicles. As a result, loads during use may cause the return nozzle to crack and fuel to leak.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120086880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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