Open official notice

Passenger cars (Audi Q5 45Tq and others) - Repair

Official notice

26 Sept 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Audi Q5 45Tq and others) - Repair. Vehicle body (plastic cover inside the fender) defect. ■ Defective component: Vehicle body (plastic cover inside the fender). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: The mounting configuration of the plastic cover inside the fender is inappropriate, which may allow play at the mounting points. Driving vibration or similar factors may therefore loosen the mounting bolts, and in the worst case, the plastic cover may detach while driving. Published 2019-09-26.

What to do now

(Recall) 外-2920 ■ Corrective measures: Add securing bolts on all vehicles.

Recall number

外-2920

Official notice

2019-09-26

The hazard

Vehicle body (plastic cover inside the fender) defect. ■ Defective component: Vehicle body (plastic cover inside the fender). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: The mounting configuration of the plastic cover inside the fender is inappropriate, which may allow play at the mounting points. Driving vibration or similar factors may therefore loosen the mounting bolts, and in the worst case, the plastic cover may detach while driving.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2920

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Affected products

Product 1

アウディ Q5 45Tq 他

Hazard

Vehicle body (plastic cover inside the fender) defect. ■ Defective component: Vehicle body (plastic cover inside the fender). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: The mounting configuration of the plastic cover inside the fender is inappropriate, which may allow play at the mounting points. Driving vibration or similar factors may therefore loosen the mounting bolts, and in the worst case, the plastic cover may detach while driving.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

アウディ コミュニケーションセンター

Phone

0120-598119

Brand: Audi. Contact: アウディ コミュニケーションセンター. Phone 0120-598119.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2920

Event id

CAA-00000024849

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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