Open official notice

Passenger cars (Audi Q4 40 e-tron) - Repair

Official notice

19 Mar 2025

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Audi Q4 40 e-tron) - Repair. Defective braking and steering equipment (ABS control unit). ■ Defective component: Braking and steering equipment (ABS control unit). ■ Noncompliant structure, equipment or performance and its cause: Due to insufficient program design evaluation for the ABS control unit, under certain conditions when the vehicle is stopped, the transmission gear position may shift to N (neutral) and the parking brake may be released. Consequently, the vehicle may start moving while parked. In addition, the P position remains displayed even though the gear is in N, resulting in noncompliance with safety standards. Published 2025-03-19.

What to do now

(Recall notification number) 外-3967 ■ Corrective measures: Reprogram the ABS control unit with a corrective program on all vehicles.

Units affected

890

Recall number

外-3967

Official notice

2025-03-19

The hazard

Defective braking and steering equipment (ABS control unit). ■ Defective component: Braking and steering equipment (ABS control unit). ■ Noncompliant structure, equipment or performance and its cause: Due to insufficient program design evaluation for the ABS control unit, under certain conditions when the vehicle is stopped, the transmission gear position may shift to N (neutral) and the parking brake may be released. Consequently, the vehicle may start moving while parked. In addition, the P position remains displayed even though the gear is in N, resulting in noncompliance with safety standards.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-FZEBJ

Recall Numbers

外-3967

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Affected products

Product 1

アウディ「アウディ Q4 40 e-tron」

Units affected

890

Hazard

Defective braking and steering equipment (ABS control unit). ■ Defective component: Braking and steering equipment (ABS control unit). ■ Noncompliant structure, equipment or performance and its cause: Due to insufficient program design evaluation for the ABS control unit, under certain conditions when the vehicle is stopped, the transmission gear position may shift to N (neutral) and the parking brake may be released. Consequently, the vehicle may start moving while parked. In addition, the P position remains displayed even though the gear is in N, resulting in noncompliance with safety standards.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

フォルクスワーゲングループジャパン株式会社

Phone

0120-598119

Brand: Audi. Contact: フォルクスワーゲングループジャパン株式会社. Phone 0120-598119.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3967

Event id

CAA-00000033599

Units affected

890

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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