Image available on the official notice.
Passenger cars (Volkswagen ID.4) - Repair
Official notice
27 Feb 2025
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Volkswagen ID.4) - Repair. Defect in the entry/exit doors (exterior door handles). ■ Defective component (part name): Entry/exit doors (exterior door handles). ■ Condition and cause of the structure, device, or performance considered noncompliant with standards: Due to an inappropriate exterior door handle design, moisture/water may enter the electronic circuitry through gaps in the membrane filter. This may cause a short circuit in the electronic circuitry and send an incorrect signal to the door control unit. Consequently, a door may open unintentionally if a strong lateral force is applied to the vehicle at a speed below 15km/h. Published 2025-02-27.
What to do now
(Recall notification number) 外-3947. ■ Corrective measures: Replace the exterior door handles on the front and rear doors of all vehicles with improved parts. Also inspect the door control unit program and update it with a remedial program as necessary.
Units affected
3,613
Recall number
外-3947
Official notice
2025-02-27
The hazard
The hazard
Defect in the entry/exit doors (exterior door handles). ■ Defective component (part name): Entry/exit doors (exterior door handles). ■ Condition and cause of the structure, device, or performance considered noncompliant with standards: Due to an inappropriate exterior door handle design, moisture/water may enter the electronic circuitry through gaps in the membrane filter. This may cause a short circuit in the electronic circuitry and send an incorrect signal to the door control unit. Consequently, a door may open unintentionally if a strong lateral force is applied to the vehicle at a speed below 15km/h.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Recall Numbers
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Affected products
Product 1
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Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volkswagen. Contact: フォルクスワーゲングループジャパン株式会社. Phone 0120-993-199.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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