Image available on the official notice.
Passenger car (Volkswagen ID.4) - Repair
Official notice
30 May 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Volkswagen ID.4) - Repair. Defect in seats (seat frame and backrest fastening bolts). ■ Defective component (part name): Seats (seat frame and backrest fastening bolts). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inadequate manufacturing control, some bolts fastening the seat frames to the backrests of the driver's and front passenger's seats have not been tightened to the correct torque. Consequently, if strong force is applied to a backrest during a collision, these bolts may break, preventing the backrest from remaining in its correct position and, in the worst case, potentially injuring an occupant. Published 2024-05-30.
What to do now
(Recall notification number) 外-3815 ■ Corrective measures: On all vehicles, replace the bolts fastening the seat frames to the backrests of the driver's and front passenger's seats with new bolts and tighten them to the appropriate torque.
Units affected
107
Recall number
外-3815
Official notice
2024-05-30
The hazard
The hazard
Defect in seats (seat frame and backrest fastening bolts). ■ Defective component (part name): Seats (seat frame and backrest fastening bolts). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inadequate manufacturing control, some bolts fastening the seat frames to the backrests of the driver's and front passenger's seats have not been tightened to the correct torque. Consequently, if strong force is applied to a backrest during a collision, these bolts may break, preventing the backrest from remaining in its correct position and, in the worst case, potentially injuring an occupant.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volkswagen. Contact: フォルクスワーゲングループジャパン株式会社. Phone 0120-993-199.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
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Documents, notices & source
See the official notice and source documents for full details.
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