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Passenger car (Volkswagen ID.4) - Repair

Official notice

29 Jun 2023

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Volkswagen ID.4) - Repair. Defect in the entry/exit doors (exterior door handles). ■ Defective area (part name): Entry/exit doors (exterior door handles). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the entry/exit doors, improper manufacturing control of the exterior door handles has resulted in incorrectly installed membrane filters in some units. Consequently, moisture may penetrate the electronic circuits, and if a strong lateral force acts on the vehicle at a speed below 15km/h, a door may open unintentionally. Published 2023-06-29.

What to do now

(Recall notification number)外-3639 ■ Corrective measures: On all vehicles, inspect the installation of the membrane filters in all exterior door handles. If a filter is incorrectly installed, replace the corresponding exterior door handle. Also reprogram the door control unit with the corrective software.

Units affected

506

Recall number

外-3639

Official notice

2023-06-29

The hazard

Defect in the entry/exit doors (exterior door handles). ■ Defective area (part name): Entry/exit doors (exterior door handles). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the entry/exit doors, improper manufacturing control of the exterior door handles has resulted in incorrectly installed membrane filters in some units. Consequently, moisture may penetrate the electronic circuits, and if a strong lateral force acts on the vehicle at a speed below 15km/h, a door may open unintentionally.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-E2EBJ

Recall Numbers

外-3639

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Affected products

Product 1

フォルクスワーゲン「ID.4」

Units affected

506

Hazard

Defect in the entry/exit doors (exterior door handles). ■ Defective area (part name): Entry/exit doors (exterior door handles). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the entry/exit doors, improper manufacturing control of the exterior door handles has resulted in incorrectly installed membrane filters in some units. Consequently, moisture may penetrate the electronic circuits, and if a strong lateral force acts on the vehicle at a speed below 15km/h, a door may open unintentionally.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

フォルクスワーゲングループジャパン株式会社

Phone

0120-993-199

Brand: Volkswagen. Contact: フォルクスワーゲングループジャパン株式会社. Phone 0120-993-199.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3639

Event id

CAA-00000030939

Units affected

506

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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