Open official notice

Passenger car (Mercedes-Benz GLK350 4MATIC) - Repair

Official notice

28 Sept 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz GLK350 4MATIC) - Repair. Due to a defect in the engine (engine control unit). ■ Defective part (component name): Engine (engine control unit). ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to inappropriate engine control unit programming, manufacturing tolerances in the NOx sensor may prevent proper NOx reduction in the NOx storage catalytic converter. This reduces its NOx storage capacity and, in the worst case, NOx emissions may exceed the regulatory limit. Published 2017-09-28.

What to do now

(Recall) 外-2540 ■ Corrective measures: Reprogram the engine control unit on all vehicles.

Recall number

外-2540

Official notice

2017-09-28

The hazard

Due to a defect in the engine (engine control unit). ■ Defective part (component name): Engine (engine control unit). ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to inappropriate engine control unit programming, manufacturing tolerances in the NOx sensor may prevent proper NOx reduction in the NOx storage catalytic converter. This reduces its NOx storage capacity and, in the worst case, NOx emissions may exceed the regulatory limit.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2540

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Affected products

Product 1

メルセデス・ベンツ GLK350 4MATIC

Hazard

Due to a defect in the engine (engine control unit). ■ Defective part (component name): Engine (engine control unit). ■ Structure, equipment or performance deemed noncompliant with standards, and its cause: Due to inappropriate engine control unit programming, manufacturing tolerances in the NOx sensor may prevent proper NOx reduction in the NOx storage catalytic converter. This reduces its NOx storage capacity and, in the worst case, NOx emissions may exceed the regulatory limit.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2540

Event id

CAA-00000018528

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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