Open official notice

Passenger cars (Mercedes-Benz GLC250 4MATIC and others) - Repair

Official notice

31 Jan 2018

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GLC250 4MATIC and others) - Repair. Headlamps and related equipment (low-beam headlamps) defect. ■Defective component (part name): Headlamps and related equipment (low-beam headlamps). ■Details and causes of the structure, equipment or performance deemed noncompliant with the standards: Due to an inappropriate program in the low-beam headlamp aiming equipment, some headlamps have not been aimed correctly. Consequently, the beam direction may not comply with Article 32 of the Safety Regulations. Published 2018-01-31.

What to do now

(Recall) 外-2589 On all vehicles, inspect the low-beam headlamp aim and adjust it if necessary.

Recall number

外-2589

Official notice

2018-01-31

The hazard

Headlamps and related equipment (low-beam headlamps) defect. ■Defective component (part name): Headlamps and related equipment (low-beam headlamps). ■Details and causes of the structure, equipment or performance deemed noncompliant with the standards: Due to an inappropriate program in the low-beam headlamp aiming equipment, some headlamps have not been aimed correctly. Consequently, the beam direction may not comply with Article 32 of the Safety Regulations.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2589

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Affected products

Product 1

メルセデス・ベンツ GLC250 4MATIC 他

Hazard

Headlamps and related equipment (low-beam headlamps) defect. ■Defective component (part name): Headlamps and related equipment (low-beam headlamps). ■Details and causes of the structure, equipment or performance deemed noncompliant with the standards: Due to an inappropriate program in the low-beam headlamp aiming equipment, some headlamps have not been aimed correctly. Consequently, the beam direction may not comply with Article 32 of the Safety Regulations.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ダイムラーAG

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2589

Event id

CAA-00000019252

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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