Open official notice

Passenger cars (Mercedes-Benz GL350 BlueTEC 4MATIC and others) - Repair

Official notice

31 Aug 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz GL350 BlueTEC 4MATIC and others) - Repair. Due to a defect in the steering system (electric power steering). ■Defective component: Steering system (electric power steering). ■Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacture of the control-signal connector in the electric power steering system, moisture may enter the control unit. This may affect electrical signals, illuminate the warning light and cause loss of steering assistance. Published 2017-08-31.

What to do now

(Recall) 外-2527 ■Corrective measures: On all vehicles, replace the electric power steering control-signal connector with a non-defective one. In addition, if water has entered the control unit or the contact pins are rusted, replace the electric power steering system.

Recall number

外-2527

Official notice

2017-08-31

The hazard

Due to a defect in the steering system (electric power steering). ■Defective component: Steering system (electric power steering). ■Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacture of the control-signal connector in the electric power steering system, moisture may enter the control unit. This may affect electrical signals, illuminate the warning light and cause loss of steering assistance.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2527

Checked manually this time?

Add your VIN to the app Watchlist to receive alerts for matching official notices.

Turn on automatic VIN checks

Affected products

Product 1

メルセデス・ベンツ GL350 BlueTEC 4MATIC 他

Hazard

Due to a defect in the steering system (electric power steering). ■Defective component: Steering system (electric power steering). ■Details and cause of the structure, equipment or performance considered noncompliant with standards: Due to improper manufacture of the control-signal connector in the electric power steering system, moisture may enter the control unit. This may affect electrical signals, illuminate the warning light and cause loss of steering assistance.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2527

Event id

CAA-00000018361

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest arrives once a week. For matching recall alerts after notices are processed, get the app.

This recall was published 31 Aug 2017. The next one won't wait for you to search.

RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.

apple-buttongoogle-button