Open official notice

Passenger cars (Mercedes-Benz G350 BlueTEC and others) - Repair

Official notice

27 Jul 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz G350 BlueTEC and others) - Repair. Due to a defect in the steering system (steering coupling). ■ Defective component: Steering system (steering coupling). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the joint component (steering coupling) connecting the steering shaft to the steering gearbox, insufficient tightening torque on the joint component's nut may cause the joint component to wear when turning the steering wheel while stationary or reversing steering direction at low speed. If use continues in this condition, wear may progress until steering wheel movements cannot be transmitted to the steering gearbox, potentially resulting, in the worst case, in loss of steering control. Published 2017-07-27.

What to do now

(Recall) 外-2522 ■ Corrective measures: On all vehicles, replace the steering coupling with a new one and secure it using the correct tightening torque.

Recall number

外-2522

Official notice

2017-07-27

The hazard

Due to a defect in the steering system (steering coupling). ■ Defective component: Steering system (steering coupling). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the joint component (steering coupling) connecting the steering shaft to the steering gearbox, insufficient tightening torque on the joint component's nut may cause the joint component to wear when turning the steering wheel while stationary or reversing steering direction at low speed. If use continues in this condition, wear may progress until steering wheel movements cannot be transmitted to the steering gearbox, potentially resulting, in the worst case, in loss of steering control.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2522

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Affected products

Product 1

メルセデス・ベンツ G350 BlueTEC 他

Hazard

Due to a defect in the steering system (steering coupling). ■ Defective component: Steering system (steering coupling). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the joint component (steering coupling) connecting the steering shaft to the steering gearbox, insufficient tightening torque on the joint component's nut may cause the joint component to wear when turning the steering wheel while stationary or reversing steering direction at low speed. If use continues in this condition, wear may progress until steering wheel movements cannot be transmitted to the steering gearbox, potentially resulting, in the worst case, in loss of steering control.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2522

Event id

CAA-00000018145

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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