Open official notice

Passenger car (Mercedes-Benz EQA250) - Repair

Official notice

13 Dec 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz EQA250) - Repair. Power unit (electrical wiring) defect. ■ Defective component (part name): Power unit (electrical wiring). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate routing instructions, the front motor electrical wiring may contact the front motor support frame, causing the insulation to wear through and a short circuit to occur. This may cause malfunctions such as illumination of a warning light and reduced power output. Depending on which electrical wiring short-circuits, the vehicle may become unable to be driven in the worst case. Published 2022-12-13.

What to do now

(Recall notification number) 外-3531 ■ Corrective measures: Inspect the electrical wiring on all vehicles. If it contacts the support frame, fit protective material to the wiring. If the wiring is damaged, repair it before fitting the protective material.

Units affected

241

Recall number

外-3531

Official notice

2022-12-13

The hazard

Power unit (electrical wiring) defect. ■ Defective component (part name): Power unit (electrical wiring). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate routing instructions, the front motor electrical wiring may contact the front motor support frame, causing the insulation to wear through and a short circuit to occur. This may cause malfunctions such as illumination of a warning light and reduced power output. Depending on which electrical wiring short-circuits, the vehicle may become unable to be driven in the worst case.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAA-243701C

Recall Numbers

外-3531

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Affected products

Product 1

メルセデス・ベンツ「EQA250」

Units affected

241

Hazard

Power unit (electrical wiring) defect. ■ Defective component (part name): Power unit (electrical wiring). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate routing instructions, the front motor electrical wiring may contact the front motor support frame, causing the insulation to wear through and a short circuit to occur. This may cause malfunctions such as illumination of a warning light and reduced power output. Depending on which electrical wiring short-circuits, the vehicle may become unable to be driven in the worst case.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3531

Event id

CAA-00000030205

Units affected

241

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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