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Passenger cars (Mercedes-Benz E250CGI and others) - Repair

Official notice

3 Sept 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz E250CGI and others) - Repair. Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: The locking mechanism in the gasoline engine's hydraulic camshaft adjuster has insufficient durability because its material is unsuitable. Consequently, the locking mechanism may wear, causing abnormal noise when starting the engine. In the worst case, the engine warning light (MIL) may illuminate and catalyst heating control may stop, potentially causing exhaust emissions to exceed regulatory limits. Published 2019-09-03.

What to do now

(Recall) 外-2872 ■ Corrective measures: Replace the hydraulic camshaft adjuster with an improved part on all vehicles.

Recall number

外-2872

Official notice

2019-09-03

The hazard

Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: The locking mechanism in the gasoline engine's hydraulic camshaft adjuster has insufficient durability because its material is unsuitable. Consequently, the locking mechanism may wear, causing abnormal noise when starting the engine. In the worst case, the engine warning light (MIL) may illuminate and catalyst heating control may stop, potentially causing exhaust emissions to exceed regulatory limits.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2872

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Affected products

Product 1

メルセデス・ベンツ E250CGI 他

Hazard

Engine (engine control unit) defect. ■ Defective component: Engine (engine control unit). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: The locking mechanism in the gasoline engine's hydraulic camshaft adjuster has insufficient durability because its material is unsuitable. Consequently, the locking mechanism may wear, causing abnormal noise when starting the engine. In the worst case, the engine warning light (MIL) may illuminate and catalyst heating control may stop, potentially causing exhaust emissions to exceed regulatory limits.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2872

Event id

CAA-00000024606

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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