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Passenger car (Mercedes-Benz CLS450 4MATIC) - Repair

Official notice

21 Nov 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz CLS450 4MATIC) - Repair. Electrical system (electric coolant pump power supply wiring) defect. ■ Defective part (component name): Electrical system (electric coolant pump power supply wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Improper routing of the engine's electric coolant pump power supply wiring may cause the wiring to contact the engine fan. Consequently, the wiring may break, stopping operation of the electric coolant pump or the 48V electrical system. In the worst case, the engine may overheat or become impossible to restart after it is stopped. Published 2019-11-21.

What to do now

(Recall) 外-2952 ■ Corrective measures: Replace the propeller shaft with a nondefective part on all vehicles.

Recall number

外-2952

Official notice

2019-11-21

The hazard

Electrical system (electric coolant pump power supply wiring) defect. ■ Defective part (component name): Electrical system (electric coolant pump power supply wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Improper routing of the engine's electric coolant pump power supply wiring may cause the wiring to contact the engine fan. Consequently, the wiring may break, stopping operation of the electric coolant pump or the 48V electrical system. In the worst case, the engine may overheat or become impossible to restart after it is stopped.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2952

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Affected products

Product 1

メルセデス・ベンツ CLS450 4MATIC

Hazard

Electrical system (electric coolant pump power supply wiring) defect. ■ Defective part (component name): Electrical system (electric coolant pump power supply wiring). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: Improper routing of the engine's electric coolant pump power supply wiring may cause the wiring to contact the engine fan. Consequently, the wiring may break, stopping operation of the electric coolant pump or the 48V electrical system. In the worst case, the engine may overheat or become impossible to restart after it is stopped.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2952

Event id

CAA-00000025327

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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