Open official notice

Passenger cars (Mercedes-Benz CLS350 and 65 other models) - Repair

Official notice

22 Jun 2023

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz CLS350 and 65 other models) - Repair. Sliding roof defect. Defective component: Body (sliding roof). Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inadequate manufacturing control, some sliding roof glass panels have insufficient adhesive strength. The glass panel may therefore lift and, in the worst case, detach due to airflow while driving, obstructing following vehicles. Published 2023-06-22.

What to do now

Recall notification number: 外-3629. Corrective measures: Check the sliding roof manufacturing date on all vehicles. For roofs manufactured during the affected period, inspect the glass panel’s adhesive strength. If it is insufficient, replace the sliding roof with a conforming unit.

Units affected

8,210

Recall number

外-3629

Official notice

2023-06-22

The hazard

Sliding roof defect. Defective component: Body (sliding roof). Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inadequate manufacturing control, some sliding roof glass panels have insufficient adhesive strength. The glass panel may therefore lift and, in the worst case, detach due to airflow while driving, obstructing following vehicles.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

DBA-219356C, DBA-211052C, DBA-211252C, DBA-211054C, DBA-211254C, DBA-211056C, DBA-211256C

Recall Numbers

外-3629

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Affected VINs (5)

WDB2030451F268134

WDB2032352F282310

WDB2030921F896990

WDB2032921F744563

WDB2030642F282302

The official notice holds the authoritative list of all 5 VINs.

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Affected products

Product 1

メルセデス・ベンツ「CLS350」ほか

Units affected

8,210

Hazard

Sliding roof defect. Defective component: Body (sliding roof). Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inadequate manufacturing control, some sliding roof glass panels have insufficient adhesive strength. The glass panel may therefore lift and, in the worst case, detach due to airflow while driving, obstructing following vehicles.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3629

Event id

CAA-00000030910

Units affected

8,210

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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