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Passenger cars (Porsche Cayenne S、Cayenne、Cayenne Turbo) - Repair

Official notice

27 Sept 2021

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Porsche Cayenne S、Cayenne、Cayenne Turbo) - Repair. Electrical equipment (starter) defect. ■ Defective component (part name): Electrical equipment (starter). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the engine starter, inadequate manufacturing process control may cause the end cover screws to loosen. Consequently, the starter may stop operating, preventing the engine from starting. Published 2021-09-27.

What to do now

(Recall) 外ー3282 ■ Corrective measures: Replace the starter with a defect-free part on all vehicles.

Recall number

外-3282

Official notice

2021-09-27

The hazard

Electrical equipment (starter) defect. ■ Defective component (part name): Electrical equipment (starter). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the engine starter, inadequate manufacturing process control may cause the end cover screws to loosen. Consequently, the starter may stop operating, preventing the engine from starting.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3282

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Affected products

Product 1

ポルシェ「Cayenne S」「Cayenne」「Cayenne Turbo」

Hazard

Electrical equipment (starter) defect. ■ Defective component (part name): Electrical equipment (starter). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In the engine starter, inadequate manufacturing process control may cause the end cover screws to loosen. Consequently, the starter may stop operating, preventing the engine from starting.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ポルシェジャパン株式会社

Phone

0120-846-911

Brand: Porsche. Contact: ポルシェジャパン株式会社. Phone 0120-846-911.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3282

Event id

CAA-00000028401

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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