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Passenger cars (Porsche Cayenne, Cayenne E Hybrid, Cayenne GTS) - Repair

Official notice

7 Mar 2022

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Porsche Cayenne, Cayenne E Hybrid, Cayenne GTS) - Repair. Defective suspension system (rear suspension arm nuts). ■ Defective component (part name): Suspension system (rear suspension arm nuts). ■ Details and causes of the structure, equipment or performance considered noncompliant with standards: In the recall reported under 外-3218 (dated June 11, Reiwa 3), inappropriate work instructions may have resulted in alignment not being adjusted after replacement of the nuts securing the rear suspension arms. This may cause premature tire wear and, in the worst case, a tire puncture due to abnormal wear. Published 2022-03-07.

What to do now

(Recall)外ー3356. ■ Remedial measures: Check alignment on all vehicles and adjust as necessary. Also replace any tires exhibiting abnormal wear with new tires.

Units affected

25

Recall number

外-3356

Official notice

2022-03-07

The hazard

Defective suspension system (rear suspension arm nuts). ■ Defective component (part name): Suspension system (rear suspension arm nuts). ■ Details and causes of the structure, equipment or performance considered noncompliant with standards: In the recall reported under 外-3218 (dated June 11, Reiwa 3), inappropriate work instructions may have resulted in alignment not being adjusted after replacement of the nuts securing the rear suspension arms. This may cause premature tire wear and, in the worst case, a tire puncture due to abnormal wear.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3BA-E3MAA, 3BA-E3MA, 3LA-E3L30A, 3LA-E3L30, 3BA-E3M40A, 3BA-E3M40

Recall Numbers

外-3356

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Affected products

Product 1

ポルシェ「Cayenne」「Cayenne E Hybrid」「Cayenne GTS」

Units affected

25

Hazard

Defective suspension system (rear suspension arm nuts). ■ Defective component (part name): Suspension system (rear suspension arm nuts). ■ Details and causes of the structure, equipment or performance considered noncompliant with standards: In the recall reported under 外-3218 (dated June 11, Reiwa 3), inappropriate work instructions may have resulted in alignment not being adjusted after replacement of the nuts securing the rear suspension arms. This may cause premature tire wear and, in the worst case, a tire puncture due to abnormal wear.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ポルシェジャパン株式会社

Phone

0120-846-911

Brand: Porsche. Contact: ポルシェジャパン株式会社. Phone 0120-846-911.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3356

Event id

CAA-00000029052

Units affected

25

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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