Open official notice

Passenger cars (Porsche Cayenne S and 6 other models) - Repair

Official notice

25 Jul 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Porsche Cayenne S and 6 other models) - Repair. Defect in the lighting equipment (headlight control unit). ■ Defective component (part name): Lighting equipment (headlight control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate software in the headlight control unit, reversing the vehicle with the adaptive headlights switched on by the automatic lighting system activates the adaptive headlights' cornering light function. Consequently, the technical requirements of UN Regulation No. 48 are not met. Published 2024-07-25.

What to do now

(Recall) 外-3843. ■ Corrective measures: Reprogram the headlight control unit with the corrective software on all vehicles.

Units affected

678

Recall number

外-3843

Official notice

2024-07-25

The hazard

Defect in the lighting equipment (headlight control unit). ■ Defective component (part name): Lighting equipment (headlight control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate software in the headlight control unit, reversing the vehicle with the adaptive headlights switched on by the automatic lighting system activates the adaptive headlights' cornering light function. Consequently, the technical requirements of UN Regulation No. 48 are not met.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3LA-E3RL, 3LA-E3RLA, 3LA-E3RNA, 3LA-E3RRA, 7BA-E3RK, 7BA-E3RKA, 7BA-E3RM, 7BA-E3RMA, 7BA-G3RA1, 7BA-G3RA2

Recall Numbers

外-3843

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Affected products

Product 1

ポルシェ 「Cayenne e-hybrid」「Cayenne S e-hybrid」 「Cayenne Turbo」「Cayenne」 「Cayenne S」 「Panamera」「Panamera 4」

Units affected

678

Hazard

Defect in the lighting equipment (headlight control unit). ■ Defective component (part name): Lighting equipment (headlight control unit). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate software in the headlight control unit, reversing the vehicle with the adaptive headlights switched on by the automatic lighting system activates the adaptive headlights' cornering light function. Consequently, the technical requirements of UN Regulation No. 48 are not met.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

ポルシェジャパン株式会社

Phone

0120-846-911

Brand: Porsche. Contact: ポルシェジャパン株式会社. Phone 0120-846-911.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3843

Event id

CAA-00000032643

Units affected

678

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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