Image available on the official notice.
Passenger Cars (Mercedes-Benz C63S and other models) - Repair
Official notice
15 Dec 2017
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger Cars (Mercedes-Benz C63S and other models) - Repair. Defect in the electronic stability control system (ESP). ■ Defective component: Electronic stability control system (ESP). ■ Condition and cause of the structure, system, or performance considered noncompliant with standards: Due to inappropriate software in the ESP control unit, the electronic stability control system (ESP) may fail to control wheelspin during sudden starts on wet roads or similar surfaces. This may cause severe drivetrain vibration and cracks in the differential mounting section. Continued use in this condition may cause the cracks to spread and the mounting section to break, tilting the differential. In the worst case, the driveshaft may be damaged, rendering the vehicle undrivable. Published 2017-12-15.
What to do now
(Recall) 外-2576 ■ Corrective measures: Inspect the differential mounting section on all vehicles. ① If there is no damage, update the software in the ESP control unit and the suspension control unit linked to it to the corrective software. ② If there is damage, replace the differential end cover with a new one and update the software in the ESP control unit and the suspension control unit linked to it to the corrective software.
Recall number
外-2576
Official notice
2017-12-15
The hazard
The hazard
Defect in the electronic stability control system (ESP). ■ Defective component: Electronic stability control system (ESP). ■ Condition and cause of the structure, system, or performance considered noncompliant with standards: Due to inappropriate software in the ESP control unit, the electronic stability control system (ESP) may fail to control wheelspin during sudden starts on wet roads or similar surfaces. This may cause severe drivetrain vibration and cracks in the differential mounting section. Continued use in this condition may cause the cracks to spread and the mounting section to break, tilting the differential. In the worst case, the driveshaft may be damaged, rendering the vehicle undrivable.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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