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Passenger car (Mercedes-Benz C200 and others) - Repair
Official notice
25 Mar 2024
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz C200 and others) - Repair. Defect in the onboard communication module of the automatic accident emergency call system. Defective component details: In the onboard communication module of the automatic accident emergency call system, an inappropriate control program causes the SIM to become disabled, preventing connection to the network. Consequently, communication is impossible and the system does not comply with Article 43-8 of the Safety Regulations (standards for automatic accident emergency call systems). Published 2024-03-25.
What to do now
(Notification number) 外-3759
Recall number
外-3759
Official notice
2024-03-25
The hazard
The hazard
Defect in the onboard communication module of the automatic accident emergency call system. Defective component details: In the onboard communication module of the automatic accident emergency call system, an inappropriate control program causes the SIM to become disabled, preventing connection to the network. Consequently, communication is impossible and the system does not comply with Article 43-8 of the Safety Regulations (standards for automatic accident emergency call systems).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
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