Open official notice

Passenger car (Mercedes-Benz C200 and others) - Repair

Official notice

25 Mar 2024

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz C200 and others) - Repair. Defect in the onboard communication module of the automatic accident emergency call system. Defective component details: In the onboard communication module of the automatic accident emergency call system, an inappropriate control program causes the SIM to become disabled, preventing connection to the network. Consequently, communication is impossible and the system does not comply with Article 43-8 of the Safety Regulations (standards for automatic accident emergency call systems). Published 2024-03-25.

What to do now

(Notification number) 外-3759

Recall number

外-3759

Official notice

2024-03-25

The hazard

Defect in the onboard communication module of the automatic accident emergency call system. Defective component details: In the onboard communication module of the automatic accident emergency call system, an inappropriate control program causes the SIM to become disabled, preventing connection to the network. Consequently, communication is impossible and the system does not comply with Article 43-8 of the Safety Regulations (standards for automatic accident emergency call systems).

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

3MA-213016C, 5AA-206042C, 5AA-LB420TXCM, YDS-WA142

Recall Numbers

外-3759

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Affected products

Product 1

メルセデス・ベンツ「C200 他」

Hazard

Defect in the onboard communication module of the automatic accident emergency call system. Defective component details: In the onboard communication module of the automatic accident emergency call system, an inappropriate control program causes the SIM to become disabled, preventing connection to the network. Consequently, communication is impossible and the system does not comply with Article 43-8 of the Safety Regulations (standards for automatic accident emergency call systems).

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3759

Event id

CAA-00000032067

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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