Open official notice

Passenger cars (Mercedes-Benz C200 and 12 other models) - Repair

Official notice

22 Aug 2024

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz C200 and 12 other models) - Repair. Defect in the vehicle body (roof panel). ■ Defective component: Vehicle body (roof panel). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate work instructions for repairs performed during vehicle use, some roof panels bonded to the vehicle body were repaired without adequate bond strength. Consequently, airflow during driving or other factors may cause the panels to progressively separate and, in the worst case, detach and fly off while driving, potentially obstructing other traffic. Published 2024-08-22.

What to do now

(Recall notification number) 外-3855. ■ Corrective measures: On all vehicles, install a new roof panel using the appropriate bonding method.

Units affected

70

Recall number

外-3855

Official notice

2024-08-22

The hazard

Defect in the vehicle body (roof panel). ■ Defective component: Vehicle body (roof panel). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate work instructions for repairs performed during vehicle use, some roof panels bonded to the vehicle body were repaired without adequate bond strength. Consequently, airflow during driving or other factors may cause the panels to progressively separate and, in the worst case, detach and fly off while driving, potentially obstructing other traffic.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

DBA-205240C, DBA-253946C, LDA-253905C

Recall Numbers

外-3855

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Affected VINs (11)

WDD2050772R473523

WDD2050432R358519

WDD2050422F031402

WDC2539462F370684

WDC2539541F212880

WDC2539892F460761

WDD2052642F437147

WDD2050642R375102

WDD2050532R494608

WDD2050642F439325

WDD2050641R348743

The official notice holds the authoritative list of all 11 VINs.

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Affected products

Product 1

メルセデス・ベンツ 「C200」「C200 4MATIC」「C250」 「C350e」「メルセデスAMG C43 4MATIC」 「メルセデスAMG C63S」「C180ステーションワゴン」 「C220dステーションワゴン」 「メルセデスAMG C43 4M SW」 「GLC250 4MATIC」「GLC220d 4MATIC」 「GLC350e 4MATIC」「メルセデスAMG GLC63S 4MATIC+」

Units affected

70

Hazard

Defect in the vehicle body (roof panel). ■ Defective component: Vehicle body (roof panel). ■ Description and cause of the structure, equipment or performance considered noncompliant with standards: Due to inappropriate work instructions for repairs performed during vehicle use, some roof panels bonded to the vehicle body were repaired without adequate bond strength. Consequently, airflow during driving or other factors may cause the panels to progressively separate and, in the worst case, detach and fly off while driving, potentially obstructing other traffic.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本合同会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本合同会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3855

Event id

CAA-00000032755

Units affected

70

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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