Open official notice

Passenger cars (Mercedes-Benz B180 and 16 other models) - Repair

Official notice

8 Jul 2021

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz B180 and 16 other models) - Repair. Steering system (steering shaft) defect. ■ Defective component: Steering system (steering shaft). ■ Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper use of manufacturing equipment, some steering shafts have oversized holes into which the universal joint bearings are press-fitted. Consequently, play and abnormal noise may develop during steering as the vehicle is used. In the worst case, the universal joint may come off, resulting in loss of steering control. Published 2021-07-08.

What to do now

(Recall)外-3244 ■ Remedial measures: On all vehicles, inspect the steering shaft serial number and replace shafts requiring replacement with non-defective parts.

Recall number

外-3244

Official notice

2021-07-08

The hazard

Steering system (steering shaft) defect. ■ Defective component: Steering system (steering shaft). ■ Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper use of manufacturing equipment, some steering shafts have oversized holes into which the universal joint bearings are press-fitted. Consequently, play and abnormal noise may develop during steering as the vehicle is used. In the worst case, the universal joint may come off, resulting in loss of steering control.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3244

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Affected products

Product 1

メルセデス・ベンツ「B180」ほか16車種

Hazard

Steering system (steering shaft) defect. ■ Defective component: Steering system (steering shaft). ■ Nature and cause of the structure, equipment or performance deemed noncompliant with standards: Due to improper use of manufacturing equipment, some steering shafts have oversized holes into which the universal joint bearings are press-fitted. Consequently, play and abnormal noise may develop during steering as the vehicle is used. In the worst case, the universal joint may come off, resulting in loss of steering control.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3244

Event id

CAA-00000028041

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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