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Passenger car (Mercedes-Benz Mercedes-AMG GLE43 4M) - Repair

Official notice

24 Aug 2016

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger car (Mercedes-Benz Mercedes-AMG GLE43 4M) - Repair. Due to a defect in the engine (engine control unit). ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: The engine control unit's control program is inappropriate, so sudden deceleration may cause the engine to stall just before the vehicle stops. The driver may therefore mistakenly believe that the ECO stop function has activated and may be unable to drive off when attempting to do so. Published 2016-08-24.

What to do now

(Recall) 外-2364 ■ Corrective measures: Reprogram the engine control unit on all vehicles.

Recall number

外-2364

Official notice

2016-08-24

The hazard

Due to a defect in the engine (engine control unit). ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: The engine control unit's control program is inappropriate, so sudden deceleration may cause the engine to stall just before the vehicle stops. The driver may therefore mistakenly believe that the ECO stop function has activated and may be unable to drive off when attempting to do so.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2364

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Affected products

Product 1

メルセデス・ベンツ メルセデスAMG GLE43 4M

Hazard

Due to a defect in the engine (engine control unit). ■ Defective component: Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: The engine control unit's control program is inappropriate, so sudden deceleration may cause the engine to stall just before the vehicle stops. The driver may therefore mistakenly believe that the ECO stop function has activated and may be unable to drive off when attempting to do so.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ダイムラーAG

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2364

Event id

CAA-00000016082

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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