Open official notice

Passenger cars (Mercedes-Benz Mercedes-AMG GLC63S 4MATIC+ and others) - Repair

Official notice

25 Feb 2021

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz Mercedes-AMG GLC63S 4MATIC+ and others) - Repair. Starter motor (wiring) defect. ■ Defective component (part name): Starter motor (wiring). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate manufacturing instructions for the starter motor electrical wiring, some wiring has been installed in contact with the starter motor housing. Consequently, vibration during driving and other factors may damage the wiring insulation and cause a short circuit, preventing the engine from starting and, in the worst case, causing a fire. Published 2021-02-25.

What to do now

(Recall) 外-3176 ■ Corrective measures: Inspect the starter motor wiring on all vehicles and correct its routing if it is making contact. If contact has damaged the wiring, replace the wiring with new wiring.

Recall number

外-3176

Official notice

2021-02-25

The hazard

Starter motor (wiring) defect. ■ Defective component (part name): Starter motor (wiring). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate manufacturing instructions for the starter motor electrical wiring, some wiring has been installed in contact with the starter motor housing. Consequently, vibration during driving and other factors may damage the wiring insulation and cause a short circuit, preventing the engine from starting and, in the worst case, causing a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3176

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Affected products

Product 1

メルセデス・ベンツ メルセデスAMG GLC63S 4MATIC+ 他

Hazard

Starter motor (wiring) defect. ■ Defective component (part name): Starter motor (wiring). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to inappropriate manufacturing instructions for the starter motor electrical wiring, some wiring has been installed in contact with the starter motor housing. Consequently, vibration during driving and other factors may damage the wiring insulation and cause a short circuit, preventing the engine from starting and, in the worst case, causing a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3176

Event id

CAA-00000027560

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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