Open official notice

Passenger Cars (Mercedes-Benz Mercedes-AMG E43 4M SW and other models) - Repair

Official notice

15 Dec 2017

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger Cars (Mercedes-Benz Mercedes-AMG E43 4M SW and other models) - Repair. Defect in the suspension system (air suspension). ■ Defective component: Suspension system (air suspension). ■ Condition and cause of the structure, system, or performance considered noncompliant with standards: Due to improper manufacturing of the front air suspension bellows, vibration during driving or similar factors may cause the bellows retaining fitting (support ring) to detach and the air bellows to become damaged. Consequently, the warning light will illuminate and the vehicle body will tilt. In the worst case, driving stability may be impaired. Published 2017-12-15.

What to do now

(Recall) 外-2575 ■ Corrective measures: Check the air suspension manufacturing numbers on all vehicles and, where affected, replace the air suspension with nondefective parts.

Recall number

外-2575

Official notice

2017-12-15

The hazard

Defect in the suspension system (air suspension). ■ Defective component: Suspension system (air suspension). ■ Condition and cause of the structure, system, or performance considered noncompliant with standards: Due to improper manufacturing of the front air suspension bellows, vibration during driving or similar factors may cause the bellows retaining fitting (support ring) to detach and the air bellows to become damaged. Consequently, the warning light will illuminate and the vehicle body will tilt. In the worst case, driving stability may be impaired.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2575

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Affected products

Product 1

メルセデス・ベンツ メルセデスAMG E43 4M SW 他

Hazard

Defect in the suspension system (air suspension). ■ Defective component: Suspension system (air suspension). ■ Condition and cause of the structure, system, or performance considered noncompliant with standards: Due to improper manufacturing of the front air suspension bellows, vibration during driving or similar factors may cause the bellows retaining fitting (support ring) to detach and the air bellows to become damaged. Consequently, the warning light will illuminate and the vehicle body will tilt. In the worst case, driving stability may be impaired.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

ダイムラーAG

Phone

0120-086-880

Brand: Mercedes-Benz. Contact: ダイムラーAG. Phone 0120-086-880.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2575

Event id

CAA-00000019003

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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