Image available on the official notice.
Passenger cars (Mercedes-Benz Viano 3.2, Viano, V350) - Repair
Official notice
30 Jun 2016
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Mercedes-Benz Viano 3.2, Viano, V350) - Repair. Airbag system (inflator) defect. ■ Defective part (component name): Airbag system (inflator). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: In certain driver's airbag inflators (inflation devices), if protection of the gas-generating agent against moisture absorption was inadequate, repeated temperature changes in a high-humidity environment may cause the agent to deteriorate. Consequently, the inflator housing may rupture when the airbag deploys. Published 2016-06-30.
What to do now
(Recall notification number) 外-2355 ■ Corrective measures: Carry out one of the following measures on all vehicles. ① Replace the airbag unit with a modified component on all vehicles. Because preparing modified components takes time, first contact all users by direct mail. Once modified components are available, contact users again, starting with those with older model years, and carry out replacement. ② Inspect the driver's airbag on all vehicles. If a replacement service part using ammonium nitrate is installed, replace it with a modified component.
Recall number
外-2355
Official notice
2016-06-30
The hazard
The hazard
Airbag system (inflator) defect. ■ Defective part (component name): Airbag system (inflator). ■ Condition and cause of the structure, equipment or performance deemed noncompliant with standards: In certain driver's airbag inflators (inflation devices), if protection of the gas-generating agent against moisture absorption was inadequate, repeated temperature changes in a high-humidity environment may cause the agent to deteriorate. Consequently, the inflator housing may rupture when the airbag deploys.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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