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Somatom force

Official notice

3 May 2022

Last checked

3 May 2022

Medium riskHealth Canada
Watch Siemens

An official Health Canada notice concerns Somatom force. During the transmission of the patient table position information, sporadic interference signals may occur due to an error within the patient table position encoder. This problem can be detected by the system and can result in a scan abort. Sporadic aborts of perfusion scans related to this issue have been reported to us, which can occur during the patient table's back and forth movement when using the adaptive 4D spiral. This update instruction provides the revision 01 of the position sensor for the table top of affected PHS-5 and MPT-4 patient tables to prevent sporadic signal glitches at the zigzag movement of perfusion scans. Recall start date: Apr 28, 2022 Published 2022-05-03.

What to do now

Contact the manufacturer if you require additional information.

Recall number

64143

Official notice

2022-05-03

The hazard

During the transmission of the patient table position information, sporadic interference signals may occur due to an error within the patient table position encoder. This problem can be detected by the system and can result in a scan abort. Sporadic aborts of perfusion scans related to this issue have been reported to us, which can occur during the patient table's back and forth movement when using the adaptive 4D spiral. This update instruction provides the revision 01 of the position sensor for the table top of affected PHS-5 and MPT-4 patient tables to prevent sporadic signal glitches at the zigzag movement of perfusion scans. Recall start date: Apr 28, 2022

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

64143

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Affected products

Product 1

Affected Products - Somatom Force, Lot or Serial Number - 76330, 76458, 76448, Model or catalog number - 10742326

Risk / hazard

During the transmission of the patient table position information, sporadic interference signals may occur due to an error within the patient table position encoder. This problem can be detected by the system and can result in a scan abort. Sporadic aborts of perfusion scans related to this issue have been reported to us, which can occur during the patient table's back and forth movement when using the adaptive 4D spiral. This update instruction provides the revision 01 of the position sensor for the table top of affected PHS-5 and MPT-4 patient tables to prevent sporadic signal glitches at the zigzag movement of perfusion scans. Recall start date: Apr 28, 2022

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Siemens, Somatom Force

Manufacturer

Not provided

Phone

Not provided

Brand: Siemens, Somatom Force.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

64143

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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