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Artis pheno
Official notice
20 Aug 2025
Last checked
20 Aug 2025
An official Health Canada notice concerns Artis pheno. Initiating a shutdown of the system can sporadically lead to a state in which the robotic C-arm stand cannot be moved after the next system startup. Other movements (e.g. Table movements) are still available with reduced speed. The system may show the following generic messages "reduced stand/table speed" and "limited stand movement, wait". In case the error occurs the C-arm stand will not move anymore. Therefore, the C-arm cannot be moved into the required position. This may result in a situation where it is necessary to cancel the clinical procedure or to begin or continue the procedure on an alternative system. Recall start date: August 13, 2025 Published 2025-08-20.
What to do now
Contact the manufacturer if you require additional information.
Recall number
77943
Official notice
2025-08-20
The hazard
The hazard
Initiating a shutdown of the system can sporadically lead to a state in which the robotic C-arm stand cannot be moved after the next system startup. Other movements (e.g. Table movements) are still available with reduced speed. The system may show the following generic messages "reduced stand/table speed" and "limited stand movement, wait". In case the error occurs the C-arm stand will not move anymore. Therefore, the C-arm cannot be moved into the required position. This may result in a situation where it is necessary to cancel the clinical procedure or to begin or continue the procedure on an alternative system. Recall start date: August 13, 2025
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Siemens, Artis Pheno.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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