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The official notice did not include a photo. Check the product details and identifiers below.
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An official Health Canada notice concerns Axiom vertix and axiom multix. Siemens Healthineers was informed by the monitor supplier that 5 out of 27.000 delivered power supplies of a touch-display power supply unit were affected by overheating due to a short circuit. In one of the five events, the connected monitor caught fire. No injuries were associated with these events. To ensure the continued safe operation of your system and to safeguard its lifetime, the power supply of the touch display will be replaced preventively. Recall start date: May 29, 2024 Published 2024-06-14.
What to do now
Contact the manufacturer if you require additional information.
Recall number
75669
Official notice
2024-06-14
The hazard
The hazard
Siemens Healthineers was informed by the monitor supplier that 5 out of 27.000 delivered power supplies of a touch-display power supply unit were affected by overheating due to a short circuit. In one of the five events, the connected monitor caught fire. No injuries were associated with these events. To ensure the continued safe operation of your system and to safeguard its lifetime, the power supply of the touch display will be replaced preventively. Recall start date: May 29, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Siemens, Axiom Vertix And Axiom Multix.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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