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Raystation
Official notice
11 Apr 2024
Last checked
11 Apr 2024
An official Health Canada notice concerns Raystation. An issue was found with the calculation of the reported SSD (i.e., the SSD displayed and exported) in RayStation RayPlan 7-2024a including some service packs. The reported SSD may in very rare cases be too high. The dose calculation is not affected by this issue. Recall start date: February 23, 2024 Published 2024-04-11.
What to do now
Contact the manufacturer if you require additional information.
Recall number
75384
Official notice
2024-04-11
The hazard
The hazard
An issue was found with the calculation of the reported SSD (i.e., the SSD displayed and exported) in RayStation RayPlan 7-2024a including some service packs. The reported SSD may in very rare cases be too high. The dose calculation is not affected by this issue. Recall start date: February 23, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Raysearch Laboratories Publ, Raystation.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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