No image published for this recall

No image published for this recall

New flyer

Official notice

8 Sept 2025

Last checked

8 Sept 2025

High riskHealth Canada

An official Health Canada notice concerns New flyer. Issue: On certain electric buses, a bus bar inside the high-voltage battery may not have been welded properly. As a result, the bus bar could overheat and/or there could be electrical arcing (sparks). Safety Risk: A bus bar that overheats and/or electrical arcing can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and arrange for a service technician to update the battery management system (BMS) software or provide you with instructions for how to update the BMS software. The software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact New Flyer to arrange for a service technician to inspect and, if necessary, replace the high-voltage battery module(s). Published 2025-09-08.

What to do now

Please see corrective actions section below

Recall number

78043

Official notice

2025-09-08

The hazard

Issue: On certain electric buses, a bus bar inside the high-voltage battery may not have been welded properly. As a result, the bus bar could overheat and/or there could be electrical arcing (sparks). Safety Risk: A bus bar that overheats and/or electrical arcing can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and arrange for a service technician to update the battery management system (BMS) software or provide you with instructions for how to update the BMS software. The software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact New Flyer to arrange for a service technician to inspect and, if necessary, replace the high-voltage battery module(s).

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

78043

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Affected products

Product 1

Year: 2019, Make: NEW FLYER, Model: XE40

Product 2

Year: 2020, Make: NEW FLYER, Model: XE40

Product 3

Year: 2021, Make: NEW FLYER, Model: XE40

Product 4

Year: 2022, Make: NEW FLYER, Model: XE40

Product 5

Year: 2024, Make: NEW FLYER, Model: XE40

Product 6

Year: 2024, Make: NEW FLYER, Model: XHE40

Product 7

Year: 2024, Make: NEW FLYER, Model: XE60

Product 8

Year: 2024, Make: NEW FLYER, Model: XHE60

Risk / hazard

Issue: On certain electric buses, a bus bar inside the high-voltage battery may not have been welded properly. As a result, the bus bar could overheat and/or there could be electrical arcing (sparks). Safety Risk: A bus bar that overheats and/or electrical arcing can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and arrange for a service technician to update the battery management system (BMS) software or provide you with instructions for how to update the BMS software. The software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact New Flyer to arrange for a service technician to inspect and, if necessary, replace the high-voltage battery module(s).

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: New Flyer.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

78043

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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