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New flyer

Official notice

30 Apr 2024

Last checked

30 Apr 2024

Critical riskHealth Canada

An official Health Canada notice concerns New flyer. Issue: On certain transit buses, the compliance label lists incorrect information for the compressed natural gas (CNG) system. This includes the total water volume, the system check date and the "do not fill after" date. Additionally, the labels may be missing information in French. As a result, the incorrect or missing information could cause confusion and lead you to fill the system beyond the stated capacity and/or fill date. Note: This recall only affects buses equipped with a compressed natural gas (CNG) engine. Safety Risk: A CNG system that is filled beyond its capacity and/or after the fill date could increase the risk of injury. Corrective Actions: New Flyer will notify owners by email and provide them with new labels and instructions for how to install them. Published 2024-04-30.

What to do now

Please see corrective actions section below

Recall number

75462

Official notice

2024-04-30

The hazard

Issue: On certain transit buses, the compliance label lists incorrect information for the compressed natural gas (CNG) system. This includes the total water volume, the system check date and the "do not fill after" date. Additionally, the labels may be missing information in French. As a result, the incorrect or missing information could cause confusion and lead you to fill the system beyond the stated capacity and/or fill date. Note: This recall only affects buses equipped with a compressed natural gas (CNG) engine. Safety Risk: A CNG system that is filled beyond its capacity and/or after the fill date could increase the risk of injury. Corrective Actions: New Flyer will notify owners by email and provide them with new labels and instructions for how to install them.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75462

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Affected products

Product 1

Year: 2002, Make: NEW FLYER, Model: C40LF

Product 2

Year: 2003, Make: NEW FLYER, Model: C40LF

Product 3

Year: 2006, Make: NEW FLYER, Model: C40LFR

Product 4

Year: 2011, Make: NEW FLYER, Model: XN60

Product 5

Year: 2012, Make: NEW FLYER, Model: C40LFR

Product 6

Year: 2012, Make: NEW FLYER, Model: XN40

Product 7

Year: 2013, Make: NEW FLYER, Model: XN40

Product 8

Year: 2014, Make: NEW FLYER, Model: XN40

Product 9

Year: 2015, Make: NEW FLYER, Model: XN60

Product 10

Year: 2015, Make: NEW FLYER, Model: XN40

Product 11

Year: 2016, Make: NEW FLYER, Model: XN40

Product 12

Year: 2017, Make: NEW FLYER, Model: XN40

Product 13

Year: 2018, Make: NEW FLYER, Model: XN40

Product 14

Year: 2019, Make: NEW FLYER, Model: XN40

Product 15

Year: 2019, Make: NEW FLYER, Model: XN60

Product 16

Year: 2020, Make: NEW FLYER, Model: XN40

Product 17

Year: 2021, Make: NEW FLYER, Model: XN40

Product 18

Year: 2022, Make: NEW FLYER, Model: XN40

Product 19

Year: 2023, Make: NEW FLYER, Model: XN40

Risk / hazard

Issue: On certain transit buses, the compliance label lists incorrect information for the compressed natural gas (CNG) system. This includes the total water volume, the system check date and the "do not fill after" date. Additionally, the labels may be missing information in French. As a result, the incorrect or missing information could cause confusion and lead you to fill the system beyond the stated capacity and/or fill date. Note: This recall only affects buses equipped with a compressed natural gas (CNG) engine. Safety Risk: A CNG system that is filled beyond its capacity and/or after the fill date could increase the risk of injury. Corrective Actions: New Flyer will notify owners by email and provide them with new labels and instructions for how to install them.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: New Flyer.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

critical

Recall details

Recall number

75462

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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