No image published for this recall

No image published for this recall

New flyer

Official notice

6 Feb 2024

Last checked

6 Feb 2024

High riskHealth Canada

An official Health Canada notice concerns New flyer. Issue: On a small number of transit buses, the recall repairs completed during recall R23-002 (Transport Canada recall number 2023-073) may not be effective. As a result, a second repair is required. On a small number of transit buses, the automatic drain valves inside the energy storage system (ESS) may not work properly. As a result, liquid could build up inside the ESS and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and provide you with instructions for how to remove the rubber washer from the drain valves. Alternatively, New Flyer will arrange for a service team to complete the recall repairs. New Flyer advises that if a yellow "LOW COOLANT" or a red "CRITICALLY LOW COOLANT" warning displays on the dash, all ESSs must be inspected immediately. Published 2024-02-06.

What to do now

Please see corrective actions section below

Recall number

75039

Official notice

2024-02-06

The hazard

Issue: On a small number of transit buses, the recall repairs completed during recall R23-002 (Transport Canada recall number 2023-073) may not be effective. As a result, a second repair is required. On a small number of transit buses, the automatic drain valves inside the energy storage system (ESS) may not work properly. As a result, liquid could build up inside the ESS and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and provide you with instructions for how to remove the rubber washer from the drain valves. Alternatively, New Flyer will arrange for a service team to complete the recall repairs. New Flyer advises that if a yellow "LOW COOLANT" or a red "CRITICALLY LOW COOLANT" warning displays on the dash, all ESSs must be inspected immediately.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75039

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Affected products

Product 1

Year: 2021, Make: NEW FLYER, Model: XE40

Product 2

Year: 2022, Make: NEW FLYER, Model: XE40

Risk / hazard

Issue: On a small number of transit buses, the recall repairs completed during recall R23-002 (Transport Canada recall number 2023-073) may not be effective. As a result, a second repair is required. On a small number of transit buses, the automatic drain valves inside the energy storage system (ESS) may not work properly. As a result, liquid could build up inside the ESS and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: New Flyer will notify owners by email and provide you with instructions for how to remove the rubber washer from the drain valves. Alternatively, New Flyer will arrange for a service team to complete the recall repairs. New Flyer advises that if a yellow "LOW COOLANT" or a red "CRITICALLY LOW COOLANT" warning displays on the dash, all ESSs must be inspected immediately.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: New Flyer.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

75039

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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