No image published for this recall

No image published for this recall

New flyer

Official notice

24 Oct 2025

Last checked

24 Oct 2025

Medium riskHealth Canada

An official Health Canada notice concerns New flyer. Issue: Certain transit buses may not have enough emergency exits or the exits may be in the wrong location. As a result, the buses don't meet certain requirements of Canadian regulations. Safety Risk: Missing or incorrectly located emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury. Corrective Actions: New Flyer will notify owners in writing. The corrective actions for this recall are under development. Published 2025-10-24.

What to do now

Please see corrective actions section below

Recall number

78008

Official notice

2025-10-24

The hazard

Issue: Certain transit buses may not have enough emergency exits or the exits may be in the wrong location. As a result, the buses don't meet certain requirements of Canadian regulations. Safety Risk: Missing or incorrectly located emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury. Corrective Actions: New Flyer will notify owners in writing. The corrective actions for this recall are under development.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

78008

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Affected products

Product 1

Year: 2015, Make: NEW FLYER, Model: XD40

Product 2

Year: 2017, Make: NEW FLYER, Model: XD40

Product 3

Year: 2019, Make: NEW FLYER, Model: XD40

Product 4

Year: 2020, Make: NEW FLYER, Model: XD40

Product 5

Year: 2021, Make: NEW FLYER, Model: XD35

Product 6

Year: 2021, Make: NEW FLYER, Model: XD40

Product 7

Year: 2024, Make: NEW FLYER, Model: XHE40

Product 8

Year: 2024, Make: NEW FLYER, Model: XD40

Product 9

Year: 2024, Make: NEW FLYER, Model: XE40

Product 10

Year: 2024, Make: NEW FLYER, Model: XHE60

Product 11

Year: 2024, Make: NEW FLYER, Model: XE60

Risk / hazard

Issue: Certain transit buses may not have enough emergency exits or the exits may be in the wrong location. As a result, the buses don't meet certain requirements of Canadian regulations. Safety Risk: Missing or incorrectly located emergency exits could slow your exit from the bus in an emergency. This could increase the risk of injury. Corrective Actions: New Flyer will notify owners in writing. The corrective actions for this recall are under development.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: New Flyer.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

78008

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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