No image published for this recall
Navicare nurse call
Official notice
7 Jun 2022
Last checked
7 Jun 2022
An official Health Canada notice concerns Navicare nurse call. With certain wireless integrations, an issue has been identified when using push button call components, normal calls, staff assist, and code calls will be moved from an active state (toning and displaying on the incoming calls list) to an inactive state (no longer toning and displaying on the call history list) on the nurse call system when a call is answered at a 3rd party wireless phone with no confirmation of the audio communication between patient and caregiver, only that the caregiver answered the call. This does not impact the initial call placement in any way and does not prevent any subsequent call from functioning properly. The requirement for the audio communication is driven by the ul 1069 standard, the regulation for hospital communication and signaling equipment. The intent is to ensure the specific patient request is communicated, as a 'routine' call may be used for multiple non urgent requests. Recall start date: May 27, 2022 Published 2022-06-07.
What to do now
Contact the manufacturer if you require additional information.
Recall number
64246
Official notice
2022-06-07
The hazard
The hazard
With certain wireless integrations, an issue has been identified when using push button call components, normal calls, staff assist, and code calls will be moved from an active state (toning and displaying on the incoming calls list) to an inactive state (no longer toning and displaying on the call history list) on the nurse call system when a call is answered at a 3rd party wireless phone with no confirmation of the audio communication between patient and caregiver, only that the caregiver answered the call. This does not impact the initial call placement in any way and does not prevent any subsequent call from functioning properly. The requirement for the audio communication is driven by the ul 1069 standard, the regulation for hospital communication and signaling equipment. The intent is to ensure the specific patient request is communicated, as a 'routine' call may be used for multiple non urgent requests. Recall start date: May 27, 2022
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
Checked manually this time?
The app watches your VIN and alerts you automatically next time — no searching, no checking back.
Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Hill-rom, Navicare Nurse Call.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeRelated recalls
Volara system patient ciruit
29 May 2026Centrella smart+ bed
Affinity 4 birthing bed
Centrella max and pro+ mattress replacement system (mrs) hospital bed mattresses
Volara system single patient use circuit
Navicare patient safety; voalte patient safety
Pro+ mattress
Progressa (frame)
Pro+ mattress
Navicare nurse call (software)
Abiomed introducer kits with impella heart pumps
Infinion™ cx contact lead kit
Weekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 7 Jun 2022. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.
