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An official Health Canada notice concerns Centrella smart+ bed. Baxter Corporation is issuing an urgent medical device correction for Centrella Smart+ beds with system software version 1.27.000 due to the potential for an interface issue with the Rauland Responder 5 nurse call system. The bed exit system will alert at the bed but may fail to send a remote alert through the nurse call system if a remote alert was previously sent and cancelled at the in-room nurse call wall unit. If the bed exit alert fails to notify the caregiver at the assigned remote location (e.g., nurse's station) the staff may be unaware the patient exited the bed if they are unable to hear the local bed alert. As a result, a patient may experience a fall resulting in a critical musculoskeletal injury, including head trauma. To date, Baxter has not received any reports of patient injury related to this issue. Recall start date: September 19, 2024 Published 2025-08-05.
What to do now
Contact the manufacturer if you require additional information.
Recall number
77811
Official notice
2025-08-05
The hazard
The hazard
Baxter Corporation is issuing an urgent medical device correction for Centrella Smart+ beds with system software version 1.27.000 due to the potential for an interface issue with the Rauland Responder 5 nurse call system. The bed exit system will alert at the bed but may fail to send a remote alert through the nurse call system if a remote alert was previously sent and cancelled at the in-room nurse call wall unit. If the bed exit alert fails to notify the caregiver at the assigned remote location (e.g., nurse's station) the staff may be unaware the patient exited the bed if they are unable to hear the local bed alert. As a result, a patient may experience a fall resulting in a critical musculoskeletal injury, including head trauma. To date, Baxter has not received any reports of patient injury related to this issue. Recall start date: September 19, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
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Product 6
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Hill-rom, Smart.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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