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Merlin pcs 3330 software upgrade kit

Official notice

6 Dec 2024

Last checked

6 Dec 2024

Medium riskHealth Canada
Watch St Jude Medical Cardiac Rhythm Management Division

An official Health Canada notice concerns Merlin pcs 3330 software upgrade kit. Abbott is informing customers of a programmer software anomaly that may be encountered in a very specific circumstance during finalization of the AVEIR™ DR leadless pacemaker (LP) system. This can occur during an upgrade from an AVEIR VR to an AVEIR DR system or during a new AVEIR DR system implant. A specific sequence of programmer actions combined with a loss of telemetry during a small window (<2 seconds) may cause the finalization step to fail. If this occurs, the Merlin™ PCS 3650 programmer displays a "loss of telemetry detected" window, and there is no pacing. Atrial sense markers coincident to intrinsic QRS complexes may be observed. Subsequent attempts to finalize the device will also result in a "loss of telemetry detected" window. Full functionality, including ability to finalize the device and restore pacing, is reinstated through Abbott technical services intervention. Recall start date: November 22, 2024 Published 2024-12-06.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76652

Official notice

2024-12-06

The hazard

Abbott is informing customers of a programmer software anomaly that may be encountered in a very specific circumstance during finalization of the AVEIR™ DR leadless pacemaker (LP) system. This can occur during an upgrade from an AVEIR VR to an AVEIR DR system or during a new AVEIR DR system implant. A specific sequence of programmer actions combined with a loss of telemetry during a small window (<2 seconds) may cause the finalization step to fail. If this occurs, the Merlin™ PCS 3650 programmer displays a "loss of telemetry detected" window, and there is no pacing. Atrial sense markers coincident to intrinsic QRS complexes may be observed. Subsequent attempts to finalize the device will also result in a "loss of telemetry detected" window. Full functionality, including ability to finalize the device and restore pacing, is reinstated through Abbott technical services intervention. Recall start date: November 22, 2024

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76652

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Affected products

Product 1

Affected products - Merlin PCS 3330 Software Upgrade Kit, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 3330 V28.1.4 3330 V28.0.4

Risk / hazard

Abbott is informing customers of a programmer software anomaly that may be encountered in a very specific circumstance during finalization of the AVEIR™ DR leadless pacemaker (LP) system. This can occur during an upgrade from an AVEIR VR to an AVEIR DR system or during a new AVEIR DR system implant. A specific sequence of programmer actions combined with a loss of telemetry during a small window (<2 seconds) may cause the finalization step to fail. If this occurs, the Merlin™ PCS 3650 programmer displays a "loss of telemetry detected" window, and there is no pacing. Atrial sense markers coincident to intrinsic QRS complexes may be observed. Subsequent attempts to finalize the device will also result in a "loss of telemetry detected" window. Full functionality, including ability to finalize the device and restore pacing, is reinstated through Abbott technical services intervention. Recall start date: November 22, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

St Jude Medical Cardiac Rhythm Management Division, Merlin Pcs 3330 Software Upgrade Kit

Manufacturer

Not provided

Phone

Not provided

Brand: St Jude Medical Cardiac Rhythm Management Division, Merlin Pcs 3330 Software Upgrade Kit.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

76652

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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