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Merlin patient care system - programmer software

Official notice

29 Mar 2022

Last checked

29 Mar 2022

Medium riskHealth Canada
Watch St Jude Medical Cardiac Rhythm Management Division

An official Health Canada notice concerns Merlin patient care system - programmer software. Abbott is notifying physicians of a programmer software anomaly that may be encountered in a very specific circumstance when executing a pacing capture decrement test in-clinic on a gallant, neutrino NXT, or entrant device using a merlin patient care system (PCS) programmer. If a user presses the "hold to test" button and decides to stop testing by releasing the button prior to the first voltage decrement (within a narrow time window approximately 2.5 seconds after test initiation), the programmer may continue to execute the decrement test instead of terminating the test and restoring the permanent programmed pacing parameters. Under this scenario, the decrement test will continue running until an output of 0.25V is reached or until telemetry communication is broken. For pacemaker dependent patients, there is a potential for this scenario to cause a transient asystole until permanent parameters are restored if the voltage is below the patient's capture threshold. Recall start date: Mar 15, 2022 Published 2022-03-29.

What to do now

Contact the manufacturer if you require additional information.

Recall number

64031

Official notice

2022-03-29

The hazard

Abbott is notifying physicians of a programmer software anomaly that may be encountered in a very specific circumstance when executing a pacing capture decrement test in-clinic on a gallant, neutrino NXT, or entrant device using a merlin patient care system (PCS) programmer. If a user presses the "hold to test" button and decides to stop testing by releasing the button prior to the first voltage decrement (within a narrow time window approximately 2.5 seconds after test initiation), the programmer may continue to execute the decrement test instead of terminating the test and restoring the permanent programmed pacing parameters. Under this scenario, the decrement test will continue running until an output of 0.25V is reached or until telemetry communication is broken. For pacemaker dependent patients, there is a potential for this scenario to cause a transient asystole until permanent parameters are restored if the voltage is below the patient's capture threshold. Recall start date: Mar 15, 2022

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

64031

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Affected products

Product 1

Affected Products - Merlin Patient Care System - Programmer Software, Lot or Serial Number - 3330 VER 25.0.4, 3330 VER 25.2.4, 3330 VER 25.3.4, Model or catalog number - 3330 VER 25.2.4, 3330 VER 25.0.4, 3330 VER 25.3.4

Risk / hazard

Abbott is notifying physicians of a programmer software anomaly that may be encountered in a very specific circumstance when executing a pacing capture decrement test in-clinic on a gallant, neutrino NXT, or entrant device using a merlin patient care system (PCS) programmer. If a user presses the "hold to test" button and decides to stop testing by releasing the button prior to the first voltage decrement (within a narrow time window approximately 2.5 seconds after test initiation), the programmer may continue to execute the decrement test instead of terminating the test and restoring the permanent programmed pacing parameters. Under this scenario, the decrement test will continue running until an output of 0.25V is reached or until telemetry communication is broken. For pacemaker dependent patients, there is a potential for this scenario to cause a transient asystole until permanent parameters are restored if the voltage is below the patient's capture threshold. Recall start date: Mar 15, 2022

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

St Jude Medical Cardiac Rhythm Management Division, Merlin Patient Care System - Programmer Software

Manufacturer

Not provided

Phone

Not provided

Brand: St Jude Medical Cardiac Rhythm Management Division, Merlin Patient Care System - Programmer Software.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

64031

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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