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Heartsine® samaritan® pad sam 350p sam 360p sam 500p - membrane tail

Official notice

23 Jul 2026

Last checked

23 Jul 2026

Medium riskHealth Canada
Watch Heartsine

An official Health Canada notice concerns Heartsine® samaritan® pad sam 350p sam 360p sam 500p - membrane tail. Stryker has recently identified an issue with the membrane tail, an internal component, which could cause an intermittent fault. This failure could occur at any point when the device is holding a charge in preparation to deliver therapy, while delivering a shock, or after shock delivery. The device becomes inoperable after the failure occurs. Published 2026-07-23.

What to do now

Contact the manufacturer if you require additional information.

Recall number

82380

Official notice

2026-07-23

The hazard

Stryker has recently identified an issue with the membrane tail, an internal component, which could cause an intermittent fault. This failure could occur at any point when the device is holding a charge in preparation to deliver therapy, while delivering a shock, or after shock delivery. The device becomes inoperable after the failure occurs.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Skus

500-STR-CN-10, 500-BAS-CN-10, 360-BAS-CN-10, 360-BAS-CF-10, 360-STR-CN-10, 360-TSO-CN-10, 350-TSO-CN-10, 350-BAS-CN-10, 350-BAS-CF-10, 350-STR-CN-10

Other

RA RA-82380

Model Numbers

500-STR-CN-10, 500-BAS-CN-10, 360-BAS-CN-10, 360-BAS-CF-10, 360-STR-CN-10, 360-TSO-CN-10, 350-TSO-CN-10, 350-BAS-CN-10, 350-BAS-CF-10, 350-STR-CN-10

Recall Numbers

82380

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Affected products

Product 1

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 500-STR-CN-10

Product 2

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 500-BAS-CN-10

Product 3

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 360-BAS-CN-10

Product 4

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 360-BAS-CF-10

Product 5

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 360-STR-CN-10

Product 6

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 360-TSO-CN-10

Product 7

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 350-TSO-CN-10

Product 8

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 350-BAS-CN-10

Product 9

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 350-BAS-CF-10

Product 10

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 350-STR-CN-10

Risk / hazard

Stryker has recently identified an issue with the membrane tail, an internal component, which could cause an intermittent fault. This failure could occur at any point when the device is holding a charge in preparation to deliver therapy, while delivering a shock, or after shock delivery. The device becomes inoperable after the failure occurs.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Heartsine

Manufacturer

Not provided

Phone

Not provided

Brand: Heartsine.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

82380

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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