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Heartsine® pad-pak™
Official notice
11 Sept 2025
Last checked
11 Sept 2025
An official Health Canada notice concerns Heartsine® pad-pak™. Post-market surveillance has revealed that the Pad-Paks are not always inserted properly into the HeartSine Samaritan® PAD devices as outlined in the instructions for use (IFU), which can create failure during device use. Upon investigation, the potential causes of the improper insertion of Pad-Paks include use error and bent locator pins, which may occur during the manufacturing process. In the event the device is unable to complete connection, the device will repeatedly prompt "apply pads to patient's bare chest". In some cases, the AED device may fail to power on entirely. Recall start date: August 22, 2025 Published 2025-09-11.
What to do now
Contact the manufacturer if you require additional information.
Recall number
78056
Official notice
2025-09-11
The hazard
The hazard
Post-market surveillance has revealed that the Pad-Paks are not always inserted properly into the HeartSine Samaritan® PAD devices as outlined in the instructions for use (IFU), which can create failure during device use. Upon investigation, the potential causes of the improper insertion of Pad-Paks include use error and bent locator pins, which may occur during the manufacturing process. In the event the device is unable to complete connection, the device will repeatedly prompt "apply pads to patient's bare chest". In some cases, the AED device may fail to power on entirely. Recall start date: August 22, 2025
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Heartsine, Heartsine® Pad-pak™.
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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