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Heartsine samaritan pad 360p, 500p, and 350p

Official notice

14 Jan 2025

Last checked

14 Jan 2025

High riskHealth Canada
Watch Heartsine

An official Health Canada notice concerns Heartsine samaritan pad 360p, 500p, and 350p. Stryker has determined that a manufacturing related issue may impair device audio prompts. Stryker is issuing a customer notification to remind customers to follow the user manual and power the device upon receipt to ensure the audio prompts function as intended. Recall Start Dates: March 21, 2024 Published 2025-01-14.

What to do now

Contact the manufacturer if you require additional information.

Recall number

75337

Official notice

2025-01-14

The hazard

Stryker has determined that a manufacturing related issue may impair device audio prompts. Stryker is issuing a customer notification to remind customers to follow the user manual and power the device upon receipt to ensure the audio prompts function as intended. Recall Start Dates: March 21, 2024

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75337

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Affected products

Product 1

Affected products - Heartsine Samaritan PAD 360P, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - SAM 360P

Product 2

Affected products - Heartsine Samaritan PAD 500P, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - SAM 500P

Product 3

Affected products - Heartsine Samaritan PAD 350P, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - SAM 350P

Risk / hazard

Stryker has determined that a manufacturing related issue may impair device audio prompts. Stryker is issuing a customer notification to remind customers to follow the user manual and power the device upon receipt to ensure the audio prompts function as intended. Recall Start Dates: March 21, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Heartsine, Heartsine Samaritan Pad 360p 500p And 350p

Manufacturer

Not provided

Phone

Not provided

Brand: Heartsine, Heartsine Samaritan Pad 360p 500p And 350p.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type I

App estimate

high

Recall details

Recall number

75337

Classification

Type I

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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