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Cobas® pro and cobas® pure

Official notice

4 Feb 2026

Last checked

4 Feb 2026

Medium riskHealth Canada

An official Health Canada notice concerns Cobas® pro and cobas® pure. A rare software malfunction has been identified on the cobas® pro (c503) and cobas® pure (c303) platforms affecting the calibration library. This defect only occurs with cobas® pro software version <03-01 or cobas® pure software version <01-04. It can impact assays using spline-type calibration. Published 2026-02-04.

What to do now

Contact the manufacturer if you require additional information.

Recall number

81568

Official notice

2026-02-04

The hazard

A rare software malfunction has been identified on the cobas® pro (c503) and cobas® pure (c303) platforms affecting the calibration library. This defect only occurs with cobas® pro software version <03-01 or cobas® pure software version <01-04. It can impact assays using spline-type calibration.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

versions 01-04, versions 03-01

Skus

09031529001, 08464502001, 09205632001, 09031537001, 08463662001

Other

RA RA-81568

Model Numbers

09031529001, 08464502001, 09205632001, 09031537001, 08463662001

Recall Numbers

81568

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Affected products

Product 1

Affected products - cobas® c 303 analytical unit, Lot or serial number - versions < 01-04, Model or catalogue number - 09031529001

Product 2

Affected products - cobas® pro sample supply unit, Lot or serial number - versions < 03-01, Model or catalogue number - 08464502001

Product 3

Affected products - cobas® pro sample supply unit, Lot or serial number - versions < 03-01, Model or catalogue number - 09205632001

Product 4

Affected products - cobas® pure sample supply unit, Lot or serial number - versions < 01-04, Model or catalogue number - 09031537001

Product 5

Affected products - cobas® c 503 analytical unit, Lot or serial number - versions < 03-01, Model or catalogue number - 08463662001

Product 6

Lot or serial number - versions 01-04, Model or catalogue number - 09031529001

Product 7

Lot or serial number - versions 03-01, Model or catalogue number - 08464502001

Product 8

Lot or serial number - versions 03-01, Model or catalogue number - 09205632001

Product 9

Lot or serial number - versions 01-04, Model or catalogue number - 09031537001

Product 10

Lot or serial number - versions 03-01, Model or catalogue number - 08463662001

Risk / hazard

A rare software malfunction has been identified on the cobas® pro (c503) and cobas® pure (c303) platforms affecting the calibration library. This defect only occurs with cobas® pro software version <03-01 or cobas® pure software version <01-04. It can impact assays using spline-type calibration.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Roche Diagnostics.

Source & status

Source

Health Canada

Tier

beta

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

81568

Classification

Type II

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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