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The official notice did not include a photo. Check the product details and identifiers below.
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An official Health Canada notice concerns Artis q and zee systems. In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. The full system functionality is not available. Only the backup mode is available, as mentioned in the operator manual. The Syngo start-up screen on the monitor of the system console in the control room does not disappear, which causes a never-ending count on the monitor. Recall start date: December 20, 2022 Published 2023-01-03.
What to do now
Contact the manufacturer if you require additional information.
Recall number
72506
Official notice
2023-01-03
The hazard
The hazard
In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. The full system functionality is not available. Only the backup mode is available, as mentioned in the operator manual. The Syngo start-up screen on the monitor of the system console in the control room does not disappear, which causes a never-ending count on the monitor. Recall start date: December 20, 2022
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Product 2
Product 3
Product 4
Product 5
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Siemens, Artis Q And Zee.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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