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Vans - Inaccurate vehicle location for emergency services
Official notice
5 Feb 2021
Last checked
5 Feb 2021
An official NHTSA notice concerns Vans - Inaccurate vehicle location for emergency services. Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Published 2021-02-05.
What to do now
Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos.
Units affected
84,345
Recall number
VSXHERMPOS
Official notice
2021-02-05
The hazard
The hazard
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Vans. Contact: Daimler Vans USA, LLC.
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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