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Ford - Back seat occupants may become trapped
Official notice
13 Jun 2025
Last checked
13 Jun 2025
An official NHTSA notice concerns Ford - Back seat occupants may become trapped. The inability to enter or exit the vehicle in an emergency increases the risk of injury. Published 2025-06-13.
What to do now
Dealers will update the powertrain control module (pcm) and the secondary on-board diagnostic control module c (sobdmc) software, free of charge. Owner notification letters were mailed to 2021-2025 mustang mach-e owners september 12, 2025. Additionally, owner notification letters were mailed to 2024-2025 mustang mach-e owners july 10, 2025. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 25s65.
Units affected
197,432
Recall number
25S65
Official notice
2025-06-13
The hazard
The hazard
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Ford. Contact: Ford Motor Company.
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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