Image available on the official notice.
Passenger cars (Volkswagen VW Polo 1.2/77kw and others) - Repair
Official notice
21 Aug 2019
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Volkswagen VW Polo 1.2/77kw and others) - Repair. Defect in the automatic transmission hydraulic control system (upper housing). Defective component: Automatic transmission hydraulic control system (upper housing). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: In the mechatronics of the 7-speed DSG automatic transmission, improper threading of the upper housing results in insufficient durability in some units. Consequently, fatigue accumulated through continuous hydraulic pressure changes in the accumulator may cause cracks in the upper housing and a drop in hydraulic pressure. In the worst case, driving force may no longer be transmitted, preventing the vehicle from being driven. Published 2019-08-21.
What to do now
(Recall) 外-2900. Corrective measures: Check the manufacturing lot of the upper housing on all vehicles and, where affected, replace the upper housing with a modified part.
Recall number
外-2900
Official notice
2019-08-21
The hazard
The hazard
Defect in the automatic transmission hydraulic control system (upper housing). Defective component: Automatic transmission hydraulic control system (upper housing). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: In the mechatronics of the 7-speed DSG automatic transmission, improper threading of the upper housing results in insufficient durability in some units. Consequently, fatigue accumulated through continuous hydraulic pressure changes in the accumulator may cause cracks in the upper housing and a drop in hydraulic pressure. In the worst case, driving force may no longer be transmitted, preventing the vehicle from being driven.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volkswagen. Contact: フォルクスワーゲン カスタマーセンター. Phone 0120-993-199.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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