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Passenger cars (Volkswagen VW Polo 1.2/77kw and others) - Repair

Official notice

21 Aug 2019

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Volkswagen VW Polo 1.2/77kw and others) - Repair. Defect in the automatic transmission hydraulic control system (upper housing). Defective component: Automatic transmission hydraulic control system (upper housing). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: In the mechatronics of the 7-speed DSG automatic transmission, improper threading of the upper housing results in insufficient durability in some units. Consequently, fatigue accumulated through continuous hydraulic pressure changes in the accumulator may cause cracks in the upper housing and a drop in hydraulic pressure. In the worst case, driving force may no longer be transmitted, preventing the vehicle from being driven. Published 2019-08-21.

What to do now

(Recall) 外-2900. Corrective measures: Check the manufacturing lot of the upper housing on all vehicles and, where affected, replace the upper housing with a modified part.

Recall number

外-2900

Official notice

2019-08-21

The hazard

Defect in the automatic transmission hydraulic control system (upper housing). Defective component: Automatic transmission hydraulic control system (upper housing). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: In the mechatronics of the 7-speed DSG automatic transmission, improper threading of the upper housing results in insufficient durability in some units. Consequently, fatigue accumulated through continuous hydraulic pressure changes in the accumulator may cause cracks in the upper housing and a drop in hydraulic pressure. In the worst case, driving force may no longer be transmitted, preventing the vehicle from being driven.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2900

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Affected products

Product 1

フォルクスワーゲン VWホ゜ロ 1.2/77kw 他

Hazard

Defect in the automatic transmission hydraulic control system (upper housing). Defective component: Automatic transmission hydraulic control system (upper housing). Condition of the structure, equipment or performance considered noncompliant with standards, and its cause: In the mechatronics of the 7-speed DSG automatic transmission, improper threading of the upper housing results in insufficient durability in some units. Consequently, fatigue accumulated through continuous hydraulic pressure changes in the accumulator may cause cracks in the upper housing and a drop in hydraulic pressure. In the worst case, driving force may no longer be transmitted, preventing the vehicle from being driven.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

フォルクスワーゲン カスタマーセンター

Phone

0120-993-199

Brand: Volkswagen. Contact: フォルクスワーゲン カスタマーセンター. Phone 0120-993-199.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2900

Event id

CAA-00000024423

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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