Image available on the official notice.
Passenger cars (Volkswagen VW Polo 1.2 / 77kW and others) - Repair
Official notice
26 Oct 2016
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger cars (Volkswagen VW Polo 1.2 / 77kW and others) - Repair. Due to a defect in the airbag assembly (inflator). ■ Defective component: Airbag assembly (inflator). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the driver's airbag inflator (inflation device), if protection of the gas-generating agent against moisture absorption was inadequate, repeated large temperature changes in a highly humid environment may cause the agent to deteriorate. As a result, the inflator housing may rupture when the airbag deploys. Published 2016-10-26.
What to do now
(Recall) 外-2397 ■ Remedial measures: Because the airbag inflator mounting method differs between vehicles, the following measures will be carried out according to the specifications. ① Replace the driver's airbag inflator with an improved part. ② Replace the driver's airbag unit with an improved part. ③ Replace the driver's airbag unit and steering wheel with improved parts. Because preparing the improved parts will take time, all users will first be contacted by direct mail, then contacted again when the improved parts are ready, and the replacement work will be performed.
Recall number
外-2397
Official notice
2016-10-26
The hazard
The hazard
Due to a defect in the airbag assembly (inflator). ■ Defective component: Airbag assembly (inflator). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: In the driver's airbag inflator (inflation device), if protection of the gas-generating agent against moisture absorption was inadequate, repeated large temperature changes in a highly humid environment may cause the agent to deteriorate. As a result, the inflator housing may rupture when the airbag deploys.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Recall Numbers
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Affected products
Product 1
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volkswagen. Contact: フォルクスワーゲン カスタマーセンター. Phone 0120-993-199.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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