Image available on the official notice.
Passenger car (Mercedes-Benz V220d) - Repair
Official notice
1 Nov 2022
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Mercedes-Benz V220d) - Repair. Defect in rearview mirrors, etc. (image display device). ■ Defective part (component name): Rearview mirrors, etc. (image display device). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to an inappropriate control program for the MBUX multimedia system, the image display device (car navigation monitor) may display nothing at startup, or may restart after startup, interrupting the image display for several seconds. As a result, it may be impossible to check the areas immediately in front of and immediately to the left of the vehicle using the image display device. Published 2022-11-01.
What to do now
(Recall notification number) 外-3499 ■ Corrective measures: On all vehicles, rewrite the MBUX multimedia system control program to the corrective version.
Units affected
1,060
Recall number
外-3499
Official notice
2022-11-01
The hazard
The hazard
Defect in rearview mirrors, etc. (image display device). ■ Defective part (component name): Rearview mirrors, etc. (image display device). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to an inappropriate control program for the MBUX multimedia system, the image display device (car navigation monitor) may display nothing at startup, or may restart after startup, interrupting the image display for several seconds. As a result, it may be impossible to check the areas immediately in front of and immediately to the left of the vehicle using the image display device.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社. Phone 0120-086-880.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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