Open official notice

Passenger cars (Mercedes-Benz V220d) - Repair

Official notice

24 Sept 2021

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Mercedes-Benz V220d) - Repair. Defect in the center foot of the right-side roof rail. ■ Defective component and details: Due to inadequate management of manufacturing equipment, some bolts fastening the center foot to the right-side roof rail have insufficient tightening torque. These bolts may therefore loosen and come off during use and, in the worst case, cargo secured to the roof rail may fall off and obstruct other traffic. Published 2021-09-24.

What to do now

(Notification number) 外-3263

Recall number

外-3263

Official notice

2021-09-24

The hazard

Defect in the center foot of the right-side roof rail. ■ Defective component and details: Due to inadequate management of manufacturing equipment, some bolts fastening the center foot to the right-side roof rail have insufficient tightening torque. These bolts may therefore loosen and come off during use and, in the worst case, cargo secured to the roof rail may fall off and obstruct other traffic.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3263

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Affected products

Product 1

メルセデス・ベンツ「V220d」

Hazard

Defect in the center foot of the right-side roof rail. ■ Defective component and details: Due to inadequate management of manufacturing equipment, some bolts fastening the center foot to the right-side roof rail have insufficient tightening torque. These bolts may therefore loosen and come off during use and, in the worst case, cargo secured to the roof rail may fall off and obstruct other traffic.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

メルセデス・ベンツ日本株式会社

Phone

Not provided

Brand: Mercedes-Benz. Contact: メルセデス・ベンツ日本株式会社.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3263

Event id

CAA-00000028376

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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